About Reliable Automatic Sprinkler

A Leader in the Fire Protection Industry for Over 100 Years

The Reliable Automatic Sprinkler Co. Inc. is a global leader in fire protection products. We make high-quality, innovative fire sprinklers, valves, and special systems. We also offer a full line of system components. We back our commitment to excellence with premier customer service.

We manufacture all our fire protection valves and sprinklers in Liberty, South Carolina. This flagship advanced manufacturing facility houses our Product Development, Engineering, Quality Assurance, Manufacturing, Tech Services, HR, Marketing, Procurement, and Shipping teams. Our regional sales and distribution centers are across the U.S. and worldwide.  

Reliable’s Mission

To serve as a fire protection leader by: 

  • Manufacturing the highest quality sprinklers and valves;
  • Producing and distributing a complete line of system components; 
  • Providing innovative solutions;
  • Delivering the highest level of customer service;
  • Teaming with customers as valuable strategic partners.

We have supported the fire protection industry, associations, and the Reliable family of employees since 1920.

Looking to The Future

In 2024, Reliable was acquired by New York private equity firm, Tailwind Capital, Inc. Reliable has a proud history of safeguarding lives and property through innovation, excellence, and community. As we begin a new chapter with Tailwind, this partnership allows us to elevate our legacy further. 

With Tailwind’s support, we’ll build on our strong foundation, continue honoring our core values, and lead the industry into the future. Join us in embracing this transformation as we continue our tradition of excellence.

Certifications & Operations

Reliable’s Liberty Manufacturing Headquarters is proudly ISO9001 Certified. Reliable Fire Sprinkler (UK) Ltd., our sales and distribution entity serving EMEA and the Asia-Pacific, is also ISO9001 and ISO14001 Certified. 

We are strongly committed to being good citizens of the world and complying with all applicable laws in the jurisdictions where we operate. We expect the same commitment from our supplier partners. Our disclosure in accordance with the California Transparency in Supply Chains Act and report under the Fighting Forced Labor and Child Labor in Supply Chains Act (of Canada) are a small part of that commitment.

Embracing a New Chapter: Building on Our Legacy, Innovating for the Future

On January 23, 1920, Frank J. Fee formed The Reliable Automatic Sprinkler Co. Inc. More than one hundred years later, the company remains true to Frank’s original vision: high-quality USA-designed and produced products, services, and a commitment to never compete with our customers.

Learn about Reliable’s rich history with our Centennial Booklet. 

Frank J Fee outside store
Frank J. Fee
President 1920-1945

Frank J. Fee
Frank J. Fee Jr.
President 1945-1976
Frank J. Fee Jr
Frank J. Fee III
President 1976-2015

Frank J. Fee III
Kevin T. Fee
President 2016-2024

Our Business Philosophy

Reliable’s primary mission is to be the leading worldwide manufacturer and distributor of fire sprinkler products and related system component devices. In pursuing this mission successfully, the Company will be able to provide meaningful jobs for our employees in a good and safe working environment, with competitive wages and benefits, and opportunities for advancement.

Reliable is proud that many of our employees have long service records and that a number of our customers have been with Reliable for many years. The cornerstones of this success have been quality, product development, customer service, and promoting the growth of the sprinkler industry through involvement in our industry trade associations. Private ownership strives to create a family atmosphere and a professional environment in all of its business practices.

Recognizing the vital role that Reliable’s products play in protecting society from the devastation of fire, Reliable demands the highest quality in the design and manufacture of our products and the system component products that we distribute. All of our employees are encouraged to offer observations and suggestions on ways that we can continuously improve the quality of our operations.

In the highly competitive sprinkler industry, customer service is the characteristic that earns customer loyalty. Reliable seeks to provide not only quality products at competitive prices but also the very best in customer service to our customers.

Success carries with it an obligation to give something back. With this sense of responsibility, the Company devotes time and effort to enhance the image and future growth of the sprinkler industry through extensive volunteer work with such organizations as the National Fire Protection Association (NFPA), the National Fire Sprinkler Association (NFSA), the American Fire Sprinkler Association (AFSA), the Canadian Automatic Sprinkler Association (CASA), and the International Fire Suppression Alliance  (IFSA).

Reliable seeks to maintain its private family-owned and controlled status. Further, it intends family ownership to be involved in daily management so that a family atmosphere can continue even as the Company pursues growth.

Integrity, honesty, and professionalism are of great significance in the way Reliable conducts its business affairs. We expect all employees, not just management, to meet the highest ethical standards in carrying out individual job responsibilities.

Reliable’s reputation as an industry leader is a tribute to the employees of the Company, past, and present, who have worked conscientiously to manufacture the best in automatic fire sprinkler equipment. Our success will continue by everyone working together, as a team, in a cooperative spirit to provide the Company’s customers with the ultimate in products and services.